Contact Water Damage Help in Louisiana

To arrange a water damage restoration visit or to talk through the signs you have found, call the number shown on this site. This is a call-only service: there is no online form, and the fastest way to get help is to call and describe what you found. The call is a conversation, not a booking form, you describe the signs, the rooms and the dates, and the conversation covers what the visit looks at, what happens during it, and what the next steps are. If you have photographs, mention them, because a photograph of the signs is far more useful than a description without one.

The service area covers the whole state of Louisiana, in eight regions: the New Orleans Metro, the Northshore and Florida Parishes, the Baton Rouge Capital, Lafayette and Acadiana, Lake Charles and Southwest Louisiana, Shreveport and Northwest Louisiana, Monroe and Northeast Louisiana, and Alexandria and Central Louisiana. The service covers homes, apartments, rentals and businesses of every kind across the state. If you live in Louisiana and you have water damage, call to talk through what you found.

Before you call, it helps to have a short note ready: the room where you found the signs, the exact spot, the date you first noticed them, and what each sign looked like, water, dampness, sound, smell, or a fixture that stopped working. Note whether anything changed around the same time, such as a new appliance or recent building work, because that is part of the pattern. The note does not need to be neat, but it does need to be complete, because the visit will be built around it. Keep the photographs together with the notes, and keep the dates with both.

While you wait for the visit, there are a few things worth doing and a few worth avoiding. Clear the way to the area where the signs are, so the visit can proceed without delay. If water is running where it should not be, find the shut-off for that fixture or for the house if you know where it is. Do not enter flooded rooms, do not touch electrics in or near standing water, and do not try to clean up sewage or floodwater yourself. If water is near electrics, stay out and call for help.

When you call, the conversation will cover what was found, what the visit looks at, and what happens next. A visit is the first step, because it confirms what the signs point to and finds where the trouble is centred in the home. The work that follows is planned from what the visit finds, and follow-up checks are part of the plan where the problem calls for them. Call to start that conversation.

While you wait for the visit, keep children and pets away from standing water and from any room where sewage or floodwater has come in, and keep the doors to those rooms closed. Do not let anyone walk through a wet room in bare feet, and do not move belongings through contaminated water. If a room smells of sewage, keep it closed and call, rather than trying to air it out by opening it up to the rest of the house.

Related pages: the water damage services in Louisiana and the service areas across Louisiana pages.